Effective Date: 2/23/2025
At CustomizedGift24.com , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party payment processors)
- Customization details (e.g., names, photos, or designs for personalized products)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us improve our website and tailor your shopping experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To personalize your products (e.g., processing uploaded photos, names, or designs).
- To communicate with you regarding your orders, inquiries, or updates.
- To improve our website, products, and services.
- To send promotional offers and updates, but only with your consent.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, shipping providers, and website hosting services).
- Legal Requirements: Authorities if required to comply with legal obligations or protect our rights.
4. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.
To exercise your rights, please contact us at contact@customizedgift24.com .
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing them with your personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: contact@customizedgift24.com
- Phone: +44 7457 402716
Thank you for trusting CustomizedGift24.com to create meaningful, personalized gifts for your special moments!